Terms of Service & Privacy Policy

Privacy Policy

Effective Date: August 18, 2026

1. Introduction

creatyl LLC (“creatyl,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use creatyl.com and related services (the “Services”).

By using the Services, you agree to this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Name
• Email address
• Phone number
• Billing and payment information
• Account login details
• Content you upload to the platform

Automatic Data Collection

• IP address
• Device type
• Browser type
• Usage data
• Cookies and analytics data

Third-Party Integrations

If you connect third-party services such as Stripe, PayPal, Google, Zoom, or others, we may receive limited data required to provide the Services.

3. How We Use Your Information

We use your information to:

• Provide and operate the Services
• Process transactions
• Communicate account updates and support
• Improve platform performance
• Detect fraud or abuse
• Comply with legal obligations

We do not sell personal information.

4. How We Share Information

We may share information with:

Service Providers

Payment processors, hosting providers, analytics tools, and other vendors necessary to operate the platform.

Legal Compliance

If required by law, court order, or to protect rights and safety.

Business Transfers

If creatyl is involved in a merger, acquisition, or asset sale.

5. Public Pages and Indexing

Pages created under creatyl may be publicly visible and indexed by search engines.

creatyl is not responsible for third-party indexing, caching, or external sharing of publicly available pages.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze usage.

You may control cookies through your browser settings.

7. Data Security

We use reasonable security measures to protect your data.

No system is completely secure. Use the Services at your own risk.

8. Your Rights

You may:

• Access your account data
• Update your information
• Delete your account
• Opt out of marketing emails
• Request a copy of stored data

Requests can be sent to help@creatyl.com.

9. Data Retention and Account Closure

We retain personal information and account data for as long as reasonably necessary to provide the Services, operate creatyl, comply with legal obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements.

When a paid creatyl subscription ends, account content may be retained for up to 90 days to allow the account to be reactivated.

During this period, content may be stored even though the associated pages, products, websites, courses, communities, or other Services are no longer publicly available or active.

After this retention period, account content may be permanently deleted unless we are required or permitted to retain certain information for legal, accounting, tax, security, fraud prevention, dispute resolution, chargeback, or other legitimate business purposes.

Information stored in backups may remain for a limited additional period until those backups are overwritten or deleted through our normal backup processes.

Users may request deletion of eligible personal information by contacting help@creatyl.com.

Some information may be excluded from deletion where retention is required or permitted by applicable law.

10. Children's Privacy

The Services are not intended for children under 13. We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this Privacy Policy. Continued use of the Services means you accept changes.

12. Contact

creatyl LLC
Email: help@creatyl.com
Website: creatyl.com

Terms of Service

Effective Date: August 18, 2026

1. Acceptance of Terms

By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

2. Platform Services

creatyl provides an online platform allowing users to create, host, and sell digital products, courses, memberships, coaching, and related offerings.

creatyl is not a marketplace operator, payment processor, or reseller of user products.

Users are solely responsible for their own offers and transactions.

3. User Accounts

• You must provide accurate information.
• You are responsible for account security.
• You are responsible for activity under your account.
• We may suspend or terminate accounts at our discretion.

4. User Content Responsibility

You are fully responsible for all content you upload, publish, display, or distribute through creatyl.

This includes text, images, videos, audio, downloads, offers, and any other materials (“User Content”).

You represent and warrant that:

• You own or have proper rights to all User Content.
• Your content does not infringe any intellectual property rights.
• Your content complies with all applicable laws.

creatyl does not verify ownership of User Content before publication.

You agree to defend, indemnify, and hold harmless creatyl from any claims, losses, damages, costs, or legal expenses arising from your User Content.

5. Copyright and DMCA Policy

creatyl respects intellectual property rights.

If you believe your copyrighted work appears on creatyl in a way that constitutes infringement, submit a written notice to:

Email: help@creatyl.com
Subject Line: DMCA Notice

Your notice must include:

• Your signature
• Identification of the copyrighted work
• Identification of the infringing material
• Your contact information
• A statement that you believe the use is unauthorized

Upon receipt of a valid notice, creatyl may remove or disable access to the material.

Repeated infringement may result in account termination.

6. Prohibited Content and Conduct

You may not use creatyl to:

• Violate any law
• Infringe intellectual property rights
• Publish copyrighted material without permission
• Post defamatory or harmful content
• Distribute malware or phishing content
• Engage in fraud or deceptive practices
• Publish unlawful content

creatyl may remove content or suspend accounts without notice if these rules are violated.

7. Right to Remove Content

creatyl reserves the right to remove, disable, or restrict access to any User Content at its sole discretion.

This may occur with or without notice.

creatyl is not liable for any loss resulting from content removal or account suspension.

8. Subscription Plans, Payments, and Automatic Renewal

creatyl offers paid subscription plans and may also offer one-time purchases, workshops, training programs, bonuses, and other paid services.

By purchasing a subscription, you authorize creatyl and its third-party payment processors to charge the payment method you provide for the applicable subscription fees, taxes, and other disclosed charges.

Subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date.

You are responsible for canceling your subscription before the next billing date if you do not want it to renew. Cancellation stops future renewal charges but does not reverse or refund charges that have already been processed.

Unless otherwise stated at the time of purchase, cancellation becomes effective at the end of the current paid billing period. You may continue to access the Services through the remainder of that period, subject to these Terms.

Prices, billing periods, renewal terms, and included features are presented at checkout or on the applicable order page.

Payments are processed through third-party payment providers. You agree to provide accurate and current billing information and authorize those providers to process charges on behalf of creatyl.

Transaction fees may apply to sales made by users through the platform. Users are responsible for all fees disclosed under their selected plan.

creatyl is not responsible for payment disputes between users and their own customers.

9. Refund and Cancellation Policy

9.1 Payments Made to creatyl

Except where required by applicable law or where creatyl expressly agrees otherwise in writing, all payments made to creatyl are final and non-refundable.

This includes, without limitation:

• Initial subscription payments
• Subscription renewal payments
• Monthly and annual plan payments
• One-time purchases
• Workshop or training purchases
• Setup, service, or transaction fees
• Digital materials, templates, resources, bonuses, and downloadable content
• Live calls, coaching, community access, and other included services

Because creatyl provides immediate access to digital software, tools, content, resources, training, community features, and other benefits, no refund or prorated credit will be provided for:

• Failure to use the Services
• Limited or partial use of the Services
• Failure to attend a live call, workshop, training, or event
• Failure to access or redeem an included bonus
• Dissatisfaction with personal results or business outcomes
• Accidental purchases caused by the user
• Forgetting to cancel before a renewal date
• Cancellation after a payment has been processed
• Remaining time in a subscription period after cancellation
• Account suspension or termination resulting from a violation of these Terms

Canceling a subscription prevents future renewal charges. It does not create a right to a refund for any prior or current charge.

A request to cancel does not take effect retroactively. Any charge processed before cancellation remains due and non-refundable.

Any exception approved by creatyl is discretionary, applies only to the specific payment identified, and does not create an obligation to provide future refunds.

Nothing in this section limits any refund, cancellation, or other consumer right that cannot legally be waived.

9.2 Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, you agree to contact creatyl at help@creatyl.com and provide a reasonable opportunity for creatyl to review and address your concern.

Initiating a chargeback does not cancel your subscription. You remain responsible for separately canceling your subscription through your account or by contacting creatyl.

If you initiate a chargeback or payment dispute for a valid charge that was authorized, properly disclosed, and connected to Services that were made available or used, creatyl may:

• Suspend or terminate your account
• Restrict access to the Services and included materials
• Cancel bonuses, credits, or other benefits
• Provide the payment processor and issuing bank with relevant records
• Seek payment of amounts properly owed, to the extent permitted by law

Relevant records may include checkout acceptance, account information, login history, platform activity, content created through the Services, communications, IP information, delivery records, attendance records, and evidence showing access to or use of the Services.

Nothing in this section prevents a cardholder from exercising any dispute right provided by applicable law or card-network rules.

9.3 Refunds Offered by creatyl Users

Users who sell products or services through creatyl are responsible for establishing, displaying, and following their own refund and cancellation policies.

Refunds relating to products or services sold by an individual user are determined by that seller, not by creatyl.

creatyl does not guarantee or fund refunds for transactions between users and their customers unless required by law or expressly agreed to by creatyl in writing.

9.4 Account Access, Content Retention, and Deletion After Cancellation

When your paid creatyl subscription ends, your access to paid features will end and pages, products, courses, communities, websites, checkout pages, customer or member access, and other content or services hosted through your account may be taken offline or become inaccessible.

creatyl may retain User Content and other account content for up to 90 days following the end of your paid subscription to allow you to reactivate your account without starting over.

Retention during this period does not mean that creatyl will continue publicly hosting, publishing, selling, delivering, or providing access to your content after your paid subscription has ended.

If you reactivate an eligible paid subscription during this retention period, creatyl may restore your retained account content and Services, subject to your current plan and the availability of that content.

After 90 days following the end of your paid subscription, User Content and other account content may be permanently deleted and may not be recoverable.

creatyl does not guarantee storage, preservation, backup, or recovery of account content after this retention period.

You are responsible for downloading, exporting, or otherwise retaining copies of any content or data you wish to keep before your subscription ends or before the applicable retention period expires.

Certain information may be retained for longer when reasonably necessary or permitted by law, including billing records, transaction records, tax and accounting information, fraud and security records, dispute or chargeback records, records needed to enforce our agreements, and information required to comply with legal obligations.

10. Intellectual Property of creatyl

All platform software, branding, logos, and proprietary materials belong to creatyl.

Users retain ownership of their content but grant creatyl a limited license to display and operate it for platform functionality.

11. Disclaimer

The Services are provided “as is.”

We do not guarantee uninterrupted access or error-free performance.

creatyl is not responsible for user success, earnings, or outcomes.

12. Limitation of Liability

To the fullest extent permitted by law, creatyl is not liable for indirect, incidental, consequential, or punitive damages.

Total liability shall not exceed the amount paid by you to creatyl in the previous 12 months.

13. Indemnification

You agree to indemnify and hold harmless creatyl, its officers, employees, affiliates, and agents from any claim, loss, liability, or expense arising from:

• Your User Content
• Your violation of these Terms
• Your misuse of the Services

14. Termination

We may suspend or terminate access at any time for violations or risk concerns.

15. Governing Law

These Terms are governed by the laws of Utah, USA.

Disputes must be resolved in Utah courts.

16. Changes to Terms

We may update these Terms at any time.

Continued use means acceptance of changes.

17. Contact Information

creatyl LLC
Email: help@creatyl.com
Website: creatyl.com